Business OpsIntelligence & Knowledge

InboxPilot: Smart Email Triage System

Parses inbound emails, classifies urgency and intent, drafts tailored replies, and extracts action items — all inside the existing mail client.

50% faster responses

Key outcome

Technologies & Techniques

Intent ClassificationDraft GenerationAction Extraction

What We Built

Parses inbound emails, classifies urgency and intent, drafts tailored replies, and extracts action items — all inside the existing mail client. The solution was designed from the ground up to integrate with existing workflows, requiring no disruptive change management. Every component was built with reliability, maintainability, and measurable performance in mind — delivering 50% faster responses from day one in production.

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